FAQs for Audiobook Listeners / Requesters
Is there a cost to request audiobooks from AudioFreebies.com?
No, there is no cost to browse and request audiobooks listed at AudioFreebies.com which are available for free via a promotion or giveaway code direct from the author or narrator who produced the audiobook.
How do I request audiobooks?
Browse the list of audiobooks either on the Home page or via the Audiobooks page. Newly added titles are at the top. On a desktop or tablet, there are various searches available in the right-hand column of any audibook page, as well as by going to almost all of the menu items under the Audiobooks menu: Audiobooks: All Listings – Compact, Audiobooks: All Listings – Detail, Audiobooks: Search Options and Audiobooks: Mother of All Searches. On the Mother of All Searches page you can perform a search using many simultaneous criteria to find the books you want – just remember to click Submit at the bottom of the form. If you’re on a tablet or mobile/cell phone, the Search Options and Mother of All Searches page may be the most useful.
When you see a title you’re interested in, click on the title to go to the audiobook’s dedicated page, where you can read more about the audiobook and click on a link to the audiobook at Amazon (which opens in a new tab) where you can listen to an audio sample and read reviews.
If you wish to request a title, there are two formats used at AudioFreebies:
If you see a blue “Request this Audiobook” button, clicking on it will scroll down to a form for you to complete. Fill in your name, email address and what region you are in, and an email with those details will be sent to the person who listed the book on the site (usually the author or narrator), who should send you a promo or giveaway code within a day or two (often within a few hours).
If there are buttons on the page for US Code and UK Code, click on these to receive an immediate code displayed on screen.
How can these audiobooks be free?
When audiobooks are produced through ACX.com (Audible’s independent audiobook production arm) in many cases the narrator and/or author of the audiobook will be given access to up to 100 US and 100 UK region ‘promotional codes’ which can be redeemed for a free copy of the audiobook to help promote the title and gain reviews. Similarly, if an audiobook is produced through Findaway Voices (an audiobook producer and distributor), the authors/publishers can apply to receive 30 to 100 giveaway codes for the audiobook. Some people use these codes to send free copies to review sites and bloggers. Some people run competitions with promo copies as the prizes. Some people give the books away to people who they hope will write a review. But with so many codes available, often authors and narrators are happy to give many of their codes away for free to eager listeners in the hope they will spread the word about the audiobook, either directly or on social media, or rate or review it online.
Where do I redeem my promotional or giveaway codes?
The email you receive from the narrator or author should tell you how and where to redeem your code.
US region Audible promo codes are redeemed at https://audible.com/acx-promo
UK region Audible promo codes are redeemed at https://audible.co.uk/acx-promo
Findaway Voices Giveaway Codes are redeemed at https://authors-direct.com/redeem/
Note that Findaway Voices giveaway code audiobooks must be listened to using the Authors Direct mobile app for iOS or Android, and are only redeemable by US, Canada and Australian residents.
What if my code doesn’t work or I’m having problems with a code?
If you’ve been emailed a code from the author or narrator, the fastest way to get help is to email them with your problem.
If you’ve been shown your code via an on-screen display, let us know your problem by submitting a Code Problems form. We’ll investigate and get back to you within 24 hours. The Code Problems form is found under the Contact menu.
How do I listen to Audible promo code audiobooks?
Audible audiobooks may be listened to on computer, tablets, mobile phones and other devices. Instructions and software downloads are available at https://www.audible.com/howtolisten
How do I listen to Findaway Voices Giveaway Code audiobooks?
Findaway Voices Giveaway Codes must be listened to via the Authors Direct mobile app, which is currently only available to users in the United States, Australia, and Canada on iOS and Android mobile devices. There is currently no way for listeners outside these regions and listeners using general mp3 devices, Kindle devices or desktop computers to utilise the Findaway Voices Giveaway Codes.
What happens if I don’t receive my code?
When you submit a request form, an email with the details you submitted on your form is sent to the person who listed the audiobook (usually the author or narrator of the audiobook). It is then up to them to email you a code. If you don’t receive a code, it may be that the author/narrator hasn’t seen your request or they have run out of codes (though we try to note this on the website as soon as we are informed). Ultimately it is up to the author/narrator to send out codes if or when they wish, however if you are worried that your request has gone astray, or you have some other concern, you can contact us via the Contact page.
Does an author or narrator have to send me a promo or giveaway code if I request one?
No. Whether or not the person who listed the book sends you a code is entirely up to them, however most of our participants actively want to give their codes away to eager listeners, so generally if they have codes available, they will provide a redeemable promo or giveaway code to those who request them.
FAQs for Authors, Narrators, Publishers
How do I list an audiobook on AudioFreebies.com?
If you are the author, narrator, producer or publisher of an audiobook and you have been allocated promotional codes from Audible or giveaway codes from Findaway Voices, you are invited to list the audiobook at AudioFreebies.com by clicking on the Add an Audiobook menu item and submitting the form. We’ll code your submission in the correct format, then include your listing within a day (usually within a few hours).
We have two choices for methods of code distribution. The cost for each is the same, so you can choose which method suits you best.
Option 1: Automatic Code Distribution.
You upload your promo codes to use via an easy-to-use form. Each time a requester clicks on a US or UK code button on your book’s dedicated page, a code is displayed on screen, together with the link where the requester can redeem the code. Each distribution is tied to a requester’s IP address, so if the requester clicks on the button again, the same code is shown to them (provided they haven’t changed IP address). This method does not include any capture of requester statistics or data. This method suits busy authors, narrators and publishers who want their codes distributed with minimal effort and who aren’t interested in tracking where their codes go or adding extra marketing material or personalisation.
Option 2: Manual Code Distribution.
A requester submits their name and email address, which triggers an automated email already filled with boilerplate text so you can just click Reply; paste in a promo code; delete some extraneous material/instructions; and press Send. This method involves capturing the email data of the requester. This method suits authors, narrators and publishers who like to vet who they’re giving codes to; who like to track code redemption; and who want to personalise and/or add extra marketing material (mail list invitations, website links, offers for extra audiobook codes, etc) to each email sent with a code.
(NB – There is a third option where codes are distributed automatically on screen display, but only after a requester provides a name and email address. This option takes more time to set up, and so it costs more. Inquires for this method should be directed to AudioFreebies via the Contacts page.)
Is there a cost to list an audiobook on the site?
There is a cost to list a title at AudioFreebies.com. This is to pay for our time in coding, checking and uploading the book details, maintaining the site, altering a title’s details when things change, and providing support and information. Pricing is listed on our How It Works and Add an Audiobook pages.
What are the benefits of giving away promo codes?
Promo codes can be given to reviewers or provided to audiobook review sites, bloggers, podcasters, magazines, etc. But now that Audible is providing 100 codes in each region and these codes can now only be redeemed for the audiobook for which they are allocated, many authors, narrators and publishers are seeing the benefit in distributing their codes to general audiobook listeners – sometimes with the hope of gaining a review, and sometimes not. One obvious reason for this is that for narrators and authors who have produced their audiobooks under exclusive distribution royalty share contracts with ACX, there’s a direct financial benefit, in that each redeemed code is paid as though is were a sale, and is counted as a “ALOP” unit on the participant’s ACX dashboard. It appears that rates of return for each code redeemed are the same as for an audiobook purchased with an Audible Member Discount, which would make redeemed codes pay 14% of the audiobook’s list price for both the author and the narrator of any audiobook jointly produced through an exclusive contract Royalty Share or Royalty Share Plus deal with ACX; and 28% of the full list price for an author who has a Royalty contract of 40% for producing an audiobook through an exclusive deal with ACX.
Gaining income from redeemed codes is a huge incentive to distribute your ACX promo codes, particularly for titles that are not selling well! But many of our participants have noticed a flow-on effect of greater sales in their other audiobooks as well as the one/s listed at AudioFreebies.com. We’re not sure why this is. Perhaps it’s because of improved visibility or better rankings on the redeemed books or some other unseen factor in Amazon/Audible algorithms for also-boughts or the like. In any case, if you have unused promo codes languishing in your ACX dashboard, we invite you to try using them to get your audiobooks out into the marketplace working for you.
What happens when someone requests my audiobook?
If your audiobook is listed with AudioFreebies as an Automated Code Distribution listing, then a promo code will be displayed on screen to a requester as soon as they click on the relevant button (there is one button for “US code” and one button for “UK Code” for Audible promo codes; and a button for “Code” for Findaway Voices giveaway codes).
If your audiobook is listed with AudioFreebies as a Manual Code Distribution listing, then as soon as someone clicks ‘Submit’ after filling in their name, email address and what region they’d like a code for, an email is sent to the person who listed the audiobook on AudioFreebies.com (generally the author or narrator). This email will contain the name of the audiobook being requested, together with the name, address and promo code region of the person requesting the email. The information is presented in such a way that the reply email is already composed for you, and all you have to do is:
– click on Reply to automatically input the recipient’s name into the To field
– paste a promo code for the correct region into the pro-forma email
– delete the instructions at the top of the email down to the line indicated
– personalise the email if you wish (eg, request a review, list other audiobooks or your website or a link to your Audible page)
– click on Send.
That’s all there is to it. Your promo code will be emailed to the requester including instructions on how to redeem and a request that the code be redeemed within 48 hours. The boiler plate text is included to make it easy for busy authors and narrators to quickly provide a promo code request, but you can personalise this email in whatever way you wish. This direct email contact is a perfect opportunity to further market your work. Add links to your website, a newsletter signup, or your Audible or Amazon pages. Provide a link to your Audible page or a list of other books for which you have codes available and invite the requester to write back to ask for codes for additional books they might like. If you have the time, we suggest you make the most of this direct contact by personalising your emails to add information about your work so you gain new fans.
How many requests can I expect?
Most of our general interest, wide-appeal fiction audiobooks with professional covers and durations of more than 3 hours, receive between 4 to 10 requests within the first 48 hours. With the first week, typical numbers range from 10 to 20. If you don’t see any requests within 24 hours, check your spam, junk and unwanted folders. Many of our authors/narrators have found their requests initially go to spam, junk or unwanted (particularly for gmail addresses!) As at December 2019, there are over 600 audiobooks listed on the site, and we typically receive between 50 and 150 code requests per day across all audiobooks listed.
Can I give away audiobooks produced through Findaway Voices?
Our system is set up to forward requests for both Findaway Voices Giveaway Codes and Audible Promo Codes. When you fill out the Add an Audiobook form, there’s a tick-box where you signify whether your codes are from Audible or Findaway Voices.
How many codes am I allocated, and how do I receive them?
Audible/ACX.com – Authors, narrators and audiobook publishers who produce an audiobook with an exclusive distribution deal through ACX.com are initially allocated 25 US region promo codes and 25 UK region promo codes. These can be viewed and downloaded via your ACX dashboard. Narrators who have worked under a Per Finished Hour (i.e. paid up front) on an exclusive distribution contract are also allocated promo codes, however they receive no royalty payment when these are redeemed. Once at least 10 of the codes in a region have been redeemed, you may apply for another bundle of 25 codes for that region, up to a maximum of 100 codes per region. When you request additional codes from ACX, they are usually generated within a few minutes, however it can take up to an hour before each new code is redeemable, so you may wish to hold off sending new promo codes for an hour, to ensure the requester can redeem the code as soon as they receive it.
Findaway Voices – If you’ve produced an audiobook through Findaway Voices, you are allocated 30 Giveaway Codes (or 100 if you are part of the Voices Plus program). Details of how to request your codes are available at https://support.findawayvoices.com/portal/kb/articles/how-do-i-give-away-copies-of-my-audiobook-to-groups-or-reviewers. Note that Findaway Voices Giveaway Codes must be listened to via the Authors Direct mobile app, which is only available for users in the United States, Australia, and Canada on iOS and Android (non-Kindle) mobile devices, and may not be used on general mp3 devices or desktop computers.
Do I have to give away all my promo codes?
You don’t have to give away all your codes. You may wish to hold on to some to run a competition, or to have some on hand to give away in the future, or so you have some to give to reviewers or friends and family. It’s up to you how many codes you wish to distribute. When you no longer want to give away codes (or when you run out of codes for any region), contact us via the Contacts page to let us know, so that we can either modify your listing to highlight that only specific region codes remain or remove your listed audiobook from the site.
How do we select between manual and automated code distribution?
Each time you add a new listing, you will be able to choose between the 3 distribution systems at the time of listing the audiobook. There is a place on the new “Add an Audiobook” form to select which service you wish to use. The cost for each type of service is the same, allowing each lister to choose the method that best suits them for each individual audiobook.
Can books currently listed as Manual Code Distribution be changed to Automated?
For books that are already live on the site, there will be a small fee to do the changeover, if you wish to move from the manual system to the automated system. Email your codes to us via the Contacts page, together with a note about which title you wish to change. The price to change books already listed at the site from manual to the automated distribution systems is:
$5 to change one audiobook to an automated system.
$4 each to change two audiobooks to an automated system.
$3 each to change three audiobooks to an automated system.
$2.50 each to change four or more audiobooks to an automated system.
When updating several audiobooks, feel free to hold off making any payment until you’ve updated all the audiobooks you have live on the site, and then pay the amount you need to pay all at once you finish. There is a link to the Payments page at the bottom of the “Add an Audiobook” page.
What happens when a person requests the same book twice?
Under the manual code distribution system there’s no check to see if a person has already requested a book, and it’s up to the author or narrator to check if they’ve already sent a code. (Control-F or Command F is helpful to search a spreadsheet).
With the automated code distribution system, if a person requests a book more than once, the system check’s the person’s IP address. If the system has already distributed a code to that IP address, it will re-display the original code again. This should prevent multiple codes being used on the one person.
What happens when codes run out?
When codes run out under the manual system, let us know via the contacts page, so we can change the listing to UK codes only (if UK codes remain) or remove the book altogether if both UK and US codes are depleted.
With the automated system, when codes initially run out, subsequent requesters are taken to this page where requesters are asked to advise AudioFreebies that the codes are depleted. We shall then let each lister know and ask if they have more codes to upload. If not, we shall change the listing accordingly. You can upload an updated list of promo codes by filling out this form. There will be no cost for uploading new codes.
Authors, narrators and publishers who list their books at AudioFreebies for automated code delivery will also be provided with a link to a google sheets spreadsheet, which will be updated daily with how many codes for each book remain. By viewing the google sheets spreadsheet, authors and narrators using the automated code delivery system can see when their codes are getting low, and when they need to apply for more codes from ACX and upload more codes to AudioFreebies, or ask that the book be marked “UK codes only” or removed.
Automated Code Distribution: How do we upload an updated batch of codes?
You’re welcome to upload a new batch of codes at any time by submitting this form. There will be no cost to upload new codes. The codes will not immediately be available, as they will need some coding done to them before they are live on the site, but they should be operational within a day (usually within a few hours). The updated list you upload does not get added to the end of the current code list. Instead it REPLACES and OVERWRITES any previous list. So you can either add in any unclaimed codes from the previous batch in with the new batch before uploading, or just upload the new batch as is, and at some point in the future find all the unredeemed codes from earlier batches to add into a new batch when you next upload codes.
Manual Code Distribution: Do I have to give a code to every person who requests one?
It is our expectation that you will provide a promo code to each person who requests one through AudioFreebies.com, however ultimately it is up to you whether you do so. The site’s purpose is to link those with promo codes to those who want them. Once that introduction is made, (in the form of an email containing the details of each audiobook requester being sent the person who listed the audiobook on the site) it is up to the requester and the lister of the audiobook to take the relationship forward however they wish. AudioFreebies.com provides no guarantee regarding whether or not a promo code will be supplied, how or when that code will be used, or whether an audiobook review will be provided in return, but it is our expectation that authors and narrators will act in good faith in using the service by providing codes to those who request them; and that requesters will act in good faith in requesting promo codes that they will redeem for audiobooks that they will listen to and that they will use the codes in a way that will break no laws (including copyright laws).
If you receive emailed requests for codes after you have run out of them, we ask that you send a courtesy email to the requester advising that all codes have been distributed. You may choose to offer another audiobook instead for them to request, or leverage the connection in some other way to offer something else, but that is up to you. This situation will be minimised if you let us know in a timely fashion via the Contact page as soon as you have run out of codes in any region, so we can modify your listing accordingly.
Manual Code Distribution: What should I do if I run out of my 25 Audible/ACX codes for either region?
Each audiobook produced with an exclusive distribution deal through ACX.com is initially allocated 25 US region promo codes and 25 UK region promo codes. Once at least 10 of the codes in a region have shown up as redeemed in your ACX dashboard, you can apply for another bundle of 25 codes for that region, up to a maximum of 100 codes per region. If you receive more than 25 promo code requests for a region and have not requested additional codes, log on to ACX and request additional codes for that region. Note that it can take several days for redeemed codes to show up as redeemed on your ACX dashboard. Once 10 are showing as redeemed, and you’ve requested another batch of 25, the new codes are usually generated within a few minutes, however it takes about an hour before they are able to be redeemed, so hold off sending emails to requesters for about an hour after new code generation. Then they should be good to go. Because there’s a lag of a day or two between code redemption and the redemption showing up on your ACX dashboard, it can happen that you’ve run out of codes on your current batch, but cannot yet request a new batch. If this happens, just stockpile your requests and keep checking every day at ACX until you can apply for another batch to email to requesters. If this lasts more than 4 days, you may wish to contact ACX to ask if there’s a holdup or error, but in our experience redemptions usually show up within 3 days.
You only need to contact us to say you’ve run out of codes once you’ve either run out of all the codes you can be allocated (100 UK and 100 US region for Audible/ACX and 30 or 100 depending on your deal with Findaway Voices) or if you’ve distributed all the codes you want to give away at this time. If you have run out of all codes (or all the codes that you want to distribute at that time), then contact us via the Contact page, so that we can either note that only codes in region X remain, or remove your listing altogether if you have no codes at all remaining.
What happens when I run out of all of my codes (or all the ones I want to give away) for either region?
Let us know via the Contact page. It may be a few hours until we see your request (especially if it’s the middle of the night in Australia), so you may wish to let us know when you only have 2 or 3 codes left, but that’s up to you. If you advise that you have run out of US codes, then we will alter your listing to say UK codes only. If you advise you have run out of all codes, we will remove your listing from the site.
Manual Code Distribution: How do I keep track of my promo or giveaway codes?
It’s important that you don’t give the same code out to more than one person, so you will need some way to track which codes you’ve given out and which you haven’t. If you’ve produced your audiobook through ACX, then an easy way to do this is to download the codes into a CSV file from your ACX dashboard (log in to ACX, click on “View Sales Dashboard”, then click on “Promo Codes” at the top under the total number of books sold. Click on any title’s “Get Promo Codes” button. Then on the right, click on “Export as CSV”). This file will open in Excel or any other spreadsheet program, such as OpenOffice. From here, you can mark next to each code when you give it away. You may wish to paste in the requester’s name and/or email address when allocating a code. That way you know who you gave it to, and can see if you have anyone who has inadvertently requested the same book twice.
In this way, you will have a spreadsheet page or file for each audiobook giveaway. When you request new codes from ACX, export a new CSV file, so you can add the new codes into your spreadsheet for that title. This is also a useful time to see which codes you’ve given out haven’t been redeemed after an acceptable time, so that you can add those codes back into your list of available codes to give away.
Why is it requested that codes are redeemed within 48 hours?
Firstly, so a ‘sale’ is made immediately rather than months down the track (adding a small amount to the author’s or narrator’s income), but also so that we can be sure the codes are being used. If a code is not redeemed within 48 hours, then the author or narrator can reallocate that code to someone who does want to redeem it.
Manual Code Distribution: Why aren’t I receiving promo code requests?
Most titles will receive requests within a day of listing – those in popular categories often within a few hours! The site averages between 100 and 300 visitors per day of about 4 minutes each visit, generating 50 to 150 promo code requests each day. As soon as someone fills in the form to request your audiobook, an email containing their details will automatically be sent to the email address you listed when you submitted your audiobook. (That’s why it’s very important you double-check the email address you provide when you submit your audiobook to us).
For anyone who finds they don’t have any requests within a day, check your spam/junk/unwanted folders. Many times we’ve found that’s where the requests have ended up. For gmail and yahoo addresses, you may have to not only check your inbox folders on your device inbox, but also check at the service provider’s online webmail portal. So if you haven’t received any requests within a day, check your email service hasn’t ‘binned’ the requests by placing them in junk/spam/unwanted folders.
Most titles longer than 3 hours with professional-looking, eye-catching covers in popular genres like Romance, Science Fiction and Fantasy will receive requests within a few hours. Most audiobooks listed will receive between 10 and 30 requests over a week or two. Occasionally we have books submitted that do not receive any requests, but this is very rare – usually for titles that have a very narrow or specialised audience; do not have professional or appealing cover art; or are excessively short in duration. We do receive significantly less requests for audiobooks that do not have US codes available. 75% of our site visitors are in the USA.
If you are concerned because you haven’t received any emailed requests within a day or two of listing on the site, feel free to contact us via the Contact page so we can perform a check to see how many requests have been received and which email address they have been sent to.
If you have further questions, send us an email by completing the form on the Contact page.